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[Support request] Widget is too low

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Home Forums Support Widget is too low

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #2563732
    Simone

    Hi

    My widget top reviews is showing on the right sidebar, but it’s way too low. How can I fix this issue?
    Here is the site so that you can see what I mean. https://cruisingsea.com/

    Thanks!

    #2563982
    David
    Staff
    Customer Support

    Hi there,

    i don’t see any sidebar widget on that page ?

    #2565036
    Simone

    Hi David,
    Sorry for the late reply and sorry for the widget. I had to remove it because it slowed down my site. Do you have any idea why each time I add a sidebar widget, it slows down my site?
    Thanks!

    #2565144
    Leo
    Staff
    Customer Support

    Do you have any idea why each time I add a sidebar widget, it slows down my site?

    No – it’s impossible for us to tell without seeing the issue live as this is not a known issue.

    What kind of widget are you referring to? What if you just add a simple text widget?

    #2567236
    Simone

    Hi
    No matter the widget I put, it automatically slows down my site.

    #2567458
    David
    Staff
    Customer Support

    Is it possible to see the site with a widget in the sidebar ? Then we can take a look at what is affecting the site speed.

    #2567521
    Simone
    #2567944
    Fernando
    Customer Support

    Hi Simone,

    When you say it slows down your site, does this happen on the backend or frontend?

    #2568071
    Simone

    Hi
    When I add a sidebar, I check the speed on a Google checker tool, and it really slows down the site.

    #2568096
    Fernando
    Customer Support

    I don’t see anything specific to the sidebar that’s causing the issue.

    Two of the main reasons are your images and your server.

    For the images, you can replace them with next-gen format images. For the server’s response time, you’ll need to reach out to your Hosting provider regarding this.

    How much did the performance change with the sidebar? Can you take screenshots of the performance results with and without the sidebar?

    Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    #2569449
    Simone

    Hi

    The screenshot doesn’t show when I put it in the forum.

    #2569470
    Fernando
    Customer Support

    Can you try uploading the image through Google Drive or here https://imgur.com/?

    Then, share the link to your screenshot.

Viewing 12 posts - 1 through 12 (of 12 total)
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