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Hey there
I was using the “my pet” starter site from the site library, and then I decided to change to the marketer one.
I backed up my files and changed.
Things were going just fine, and it was looking the way I wanted.
Until I opened the website on another browser, and the pages looked like the older version of the site, but extremely bugged.
I put a link with the pictures…
I don’t know what to do. When I went to change the “template” I deleted the old theme stuff and followed the suggestions.
How should I proceed?
Customer Support
Hi there,
Is this issue only on the front end and not on the backend or page editor?
If so then I would guess that it’s a caching issue. Can you try disabling all plugins except for GP Premium and GenerateBlocks to test?
A link to your site will also help – you can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationLet me know 🙂
Hey Leo!
Thanks so much. It was a caching issue. I use WpRocket and cleared the cache, and now things look fine.
It was only a front-end issue, thank god lol.
Thanks for being so quick in helping me with this!
It was a caching issue. I use WpRocket and cleared the cache, and now things look fine.
That’s why we specifically included Clear and deactivate any caching plugins in the pre topic checklist 😉
https://www.screencast.com/t/uxPeJedcGlad I could help 🙂
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