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[Support request] Temporary layout deletion

Home Forums Support [Support request] Temporary layout deletion

Home Forums Support Temporary layout deletion

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2553680
    Jennifer

    Hi team,

    Unfortunately from time to time the layout of the website is being deleted. Especially on the homepage and the about me page (i.e. https://affiliateblogger.nl/over/) this happens often. I noticed that it’s now okay again, but when it happens it will put everything in text below each other. Like the layout is completely gone. Clearing cache does not work.

    How can this happen?

    Jenn

    #2553934
    David
    Staff
    Customer Support

    Hi there,

    you’re site is not loading the front end styles.
    Can you disable ALL optimization / cache plugins so we can take a closer look ?

    #2555152
    Jennifer

    Hi David,

    I have deactivated those now.
    Thanks for your help,

    Jenn

    #2561312
    Jennifer

    Hi David,

    Did you have time to check it? I’d like to put the plugins active again.

    Thanks!

    Jenn

    #2561381
    David
    Staff
    Customer Support

    Oh, please accept our apologies as your previous reply slipped through our system.

    I checked several of the pages and posts on your site. And i can’t see any issues.
    Are there any pages today that you see a problem on ?

    #2561409
    Jennifer

    No problem David 🙂
    No – not today. Shall I check-in again when I notice it?

    #2561474
    David
    Staff
    Customer Support

    I think it may have been a cache issue.
    If it happens again, then yes please let us know 🙂

    #2573927
    Jennifer

    Hi David

    How are you doing :)?
    I’m having the layout deletion on my other website now. See attached screenshot (welovewebshops.nl).

    Example layout deletion

    Every once in a while this happens. Would be great if you can see anything that will fix this.

    Thanks!

    #2573929
    Jennifer

    I notice the image is not loading. You can find the link in the private information section.

    #2574037
    David
    Staff
    Customer Support

    I think that Optimization plugins is not working well.
    Perhaps try using a different optimizer ?

Viewing 10 posts - 1 through 10 (of 10 total)
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