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I’ve tried importing the demo content for the Stream theme, but each time, I find I can’t edit the blocks and am met with an error that states: “This block has encountered an error and cannot be previewed”. On the front end, the podcast player UI isn’t visible. Can you please help me troubleshoot this?
Customer Support
Hi Abena,
Can you try disabling all your plugins except GP premium and GenerateBlcoks to eliminate plugin conflicts?
Let me know how it goes.
Hi Ying,
Now I can see the Podcast Player block on the front end (when I select View after navigating to All Posts), but the back end still gives me that same error. From the back end, if I select Preview, I no longer see the Podcast Player block.
Can you provide admin login details in the private information field so we can take a look a the backend?
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationHi Ying,
I’ve added login details in the private information field.
Customer Support
We need the site login URL as well.
Thanks!
Ha – of course! I’ve added that as well.
Hey!
This is a confirmed bug on our end. It should only happen to the imported posts though which are just dummy content.
If you add your own posts then there shouldn’t be an issue.
Let me know if this makes sense 🙂
Makes sense…thank you!
Thank you for reporting the bug 🙂
No problem…I’ve been using GeneratePress for 7 years; love the product and the support is top notch!
We try our best for sure.
Thanks for your continuous support!
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