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Ying.
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February 27, 2023 at 4:37 am #2548431
Adriano Gaetano Pulvirenti
GeneratePress does not display the main menu, only on the home page.
When you open the item it displays it only for the Mobile format.
I have deactivated all plugins, including GP Premium and Elementor.
Solutions?
https://i-sicilytv.com/discoverGrazie
Adriano
February 27, 2023 at 4:52 am #2548443Adriano Gaetano Pulvirenti
By deactivating GP Premium, the home page is visible.
But the Mobile view remains in the single Item.February 27, 2023 at 7:57 am #2548756David
StaffCustomer SupportHi there,
can you re-activate GP Premium so i can see the issue ?
February 27, 2023 at 10:59 am #2549034Adriano Gaetano Pulvirenti
GP Premium activated
February 27, 2023 at 12:24 pm #2549142Ying
StaffCustomer SupportI checked the link you attached, but I’m having a hard time to understand what your issue is.
I can see the primary navigation on your homepage, both desktop and mobile:
https://www.screencast.com/t/X23lJi7PbAeCan you explain a bit more about your issue?
February 27, 2023 at 12:56 pm #2549168Adriano Gaetano Pulvirenti
Okay. Select the first company on the top left and you will see that it will not be seen in Large formats.
https://i-sicilytv.com/discover/directories/villa-rosa-etna-bb/
To see it you have to squeeze the page in Iphone/Mobile format.February 27, 2023 at 1:05 pm #2549176Adriano Gaetano Pulvirenti
February 27, 2023 at 2:38 pm #2549257Ying
StaffCustomer SupportDo you mean the entire bootstrap section is not seen on the desktop?
If so, it’s not something related to GP, it’s caused by their own JavaScript:
As you can see in the below screenshot, the style they added to the slider is rediculous:
https://www.screencast.com/t/YZU66lgKYIf I remove the bootstrap section, everything else is working fine both on desktop and mobile:
Mobile: https://www.screencast.com/t/0kqIl1XRSWA
Desktop:https://www.screencast.com/t/sx1RYyhrFebruary 28, 2023 at 7:07 am #2549926Adriano Gaetano Pulvirenti
Slider is 1240×500
Where do you see the Java script problem? In which plugin please?
Because for example, Director Pro does not pair with GP Premium.Grazie
Adriano
February 28, 2023 at 8:47 am #2550213David
StaffCustomer SupportHow is the Bootstrap slider added ? Is it a plugin ?
February 28, 2023 at 1:31 pm #2550528Adriano Gaetano Pulvirenti
It is part of a plugin: Director Pro
Do you want me to create an admin password?February 28, 2023 at 1:41 pm #2550535Ying
StaffCustomer SupportIt is part of a plugin: Director Pro
This is the plugin causing the issue then.
March 12, 2023 at 1:16 am #2564621Adriano Gaetano Pulvirenti
Greetings,
I think the problem is your GeneratePress / GP Premium because if I install the most useless WP theme it looks good.
If I send you the Plugin via DropBox?
Thank youMarch 12, 2023 at 10:35 am #2565115Ying
StaffCustomer SupportYou can send us the admin login info via the private info field, it will only be seen by the support team.
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