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[Support request] GP Menù + Item

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Home Forums Support GP Menù + Item

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #2548431
    Adriano Gaetano Pulvirenti

    GeneratePress does not display the main menu, only on the home page.
    When you open the item it displays it only for the Mobile format.
    I have deactivated all plugins, including GP Premium and Elementor.
    Solutions?
    https://i-sicilytv.com/discover

    Grazie

    Adriano

    #2548443
    Adriano Gaetano Pulvirenti

    By deactivating GP Premium, the home page is visible.
    But the Mobile view remains in the single Item.

    #2548756
    David
    Staff
    Customer Support

    Hi there,

    can you re-activate GP Premium so i can see the issue ?

    #2549034
    Adriano Gaetano Pulvirenti

    GP Premium activated

    #2549142
    Ying
    Staff
    Customer Support

    I checked the link you attached, but I’m having a hard time to understand what your issue is.

    I can see the primary navigation on your homepage, both desktop and mobile:
    https://www.screencast.com/t/X23lJi7PbAe

    Can you explain a bit more about your issue?

    #2549168
    Adriano Gaetano Pulvirenti

    Okay. Select the first company on the top left and you will see that it will not be seen in Large formats.
    https://i-sicilytv.com/discover/directories/villa-rosa-etna-bb/
    To see it you have to squeeze the page in Iphone/Mobile format.

    #2549176
    Adriano Gaetano Pulvirenti
    #2549257
    Ying
    Staff
    Customer Support

    Do you mean the entire bootstrap section is not seen on the desktop?

    If so, it’s not something related to GP, it’s caused by their own JavaScript:

    As you can see in the below screenshot, the style they added to the slider is rediculous:
    https://www.screencast.com/t/YZU66lgKY

    If I remove the bootstrap section, everything else is working fine both on desktop and mobile:

    Mobile: https://www.screencast.com/t/0kqIl1XRSWA
    Desktop:https://www.screencast.com/t/sx1RYyhr

    #2549926
    Adriano Gaetano Pulvirenti

    Slider is 1240×500

    Where do you see the Java script problem? In which plugin please?
    Because for example, Director Pro does not pair with GP Premium.

    Grazie

    Adriano

    #2550213
    David
    Staff
    Customer Support

    How is the Bootstrap slider added ? Is it a plugin ?

    #2550528
    Adriano Gaetano Pulvirenti

    It is part of a plugin: Director Pro
    Do you want me to create an admin password?

    #2550535
    Ying
    Staff
    Customer Support

    It is part of a plugin: Director Pro

    This is the plugin causing the issue then.

    #2564621
    Adriano Gaetano Pulvirenti

    Greetings,
    I think the problem is your GeneratePress / GP Premium because if I install the most useless WP theme it looks good.
    If I send you the Plugin via DropBox?
    Thank you

    #2565115
    Ying
    Staff
    Customer Support

    You can send us the admin login info via the private info field, it will only be seen by the support team.

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