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[Resolved] no option for ship to different address.

Home Forums Support [Resolved] no option for ship to different address.

Home Forums Support no option for ship to different address.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #2546891
    Jusung

    On the checkout, I want to show the option that sends different address.
    as far as I know, i can set this on the option without any additional coding.
    but I can’t see the option. Maybe it conflicts with something..?

    #2546894
    Leo
    Staff
    Customer Support

    Hi there,

    The checkout functionality is completely handled by WooCommerce so I don’t believe this is a theme issue.

    Maybe it conflicts with something..?

    You can disable all plugins except for GP Premium and WooCommerce to determine this.

    If that doesn’t help, can you activate a Twenty series WP theme to test?

    #2546901
    Jusung

    um.. I only have code snippet and WSHK for WooCommerce
    the rest of plugins are all generatepress.

    Hard to find the reason.

    changed the theme, but can’t see the option.
    I disabled code snippet, but still can’t see..

    #2546903
    Leo
    Staff
    Customer Support

    I would recommend checking with WooCommerce support team in this case.

    #2547913
    Jusung

    Thank you!

    it has nothing to do with this theme since I tried to build an website from scratch, but still can’t see the option.

    #2547963
    Leo
    Staff
    Customer Support

    it has nothing to do with this theme

    Yes – GP has absolutely no control over WooCommerce functionalities.

    You can always just activate a Twenty series WP theme to determine whether an issue is theme related or not.

Viewing 6 posts - 1 through 6 (of 6 total)
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