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[Resolved] “blank” part appears at the top of the homepage and the “menu” is broken

Home Forums Support [Resolved] “blank” part appears at the top of the homepage and the “menu” is broken

Home Forums Support “blank” part appears at the top of the homepage and the “menu” is broken

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #2534939
    hoseon

    First of all, thank you very much for making a good homepage builder.

    We created the homepage by applying the ‘search’ theme in the ‘site library’ provided by generatepress.

    Until recently, there was no problem with the site.

    Recently, a “blank” part appears at the top of the homepage and the “menu” is broken.

    What’s even more strange is that
    When you access the WordPress administrator, the symptom disappears and occurs again when you log out.

    Recently, there have been several sites showing the same symptoms.
    Please check if there is a solution.

    Thank you.

    #2534954
    Fernando
    Customer Support

    Hello Hoseon,

    For reference, can you share the link to the site in the screenshot? I tried accessing the link you provided but it seems to be a different site.

    #2534970
    hoseon

    Hello Fernando,

    [Problem site]
    etc.

    [example(no problem)]

    thank you!!

    #2534978
    Fernando
    Customer Support

    Thank you! I think it’s from a plugin. There’s a <p> tag in your Head somehow.

    Can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/

    It would be good to back up your sites before doing this.

    #2535013
    hoseon

    Thank you! We found a plug-in that is causing the error.

    I deactivated it! Thank you.

    #2535017
    Fernando
    Customer Support

    You’re welcome, Hoseon!

Viewing 6 posts - 1 through 6 (of 6 total)
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