- This topic has 11 replies, 3 voices, and was last updated 3 years, 3 months ago by
David.
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February 8, 2023 at 3:29 pm #2526519
rafa_grafic
Hello everyone. I have a problem with the footer element of generatepress. The fact is that it appears on all pages except one and I don’t know why. I use the Polylang plugin to have the web in Spanish and English, and on the home page of the English version the footer disappears and it shouldn’t.
Any suggestions why this is happening?
The website in question is this:
https://silvia.server2.trinchera.dev/index.php/en/
Thank you so much.February 8, 2023 at 6:03 pm #2526600Fernando Customer Support
Hi Rafa,
What Display Rule Settings is set for the Block Element?
February 8, 2023 at 11:21 pm #2526804rafa_grafic
Hi Fernando. I have tried both showing on all pages and selecting the specific page (“home”) and it does not appear in either of the two ways.
February 8, 2023 at 11:41 pm #2526819Fernando Customer Support
Can you provide admin login credentials so we can take a closer look?
Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
February 9, 2023 at 12:10 am #2526838rafa_grafic
Hi again Fernando. Passwors sent.
Thanks!February 9, 2023 at 12:42 am #2526859Fernando Customer Support
Can you check the English version of the Homepage? I can’t seem to load it up right now.
February 9, 2023 at 2:36 am #2526946rafa_grafic
February 9, 2023 at 4:14 am #2527045David
StaffCustomer SupportHi there,
on your Spanish element you have it set to the Entire Site (
Todo el sitio)
What if you use that Display Rule for the English version ?February 9, 2023 at 4:28 am #2527053rafa_grafic
Now it works. I really don’t know why otherwise it would show up on all selected pages except the home page. But at least we have solved the problem.
Thank you so much!February 9, 2023 at 5:06 am #2527080David
StaffCustomer SupportIn the Display Rules there is a location called:
Front Pagewhich should be used instead of the Page -> Home`. That location applies to any page that is set to the homepage in the Setting > Reading.But i am glad to hear that the Entire Site rule is working
February 9, 2023 at 7:02 am #2527173rafa_grafic
I take note, thank you very much David.
February 9, 2023 at 9:21 am #2527515David
StaffCustomer SupportYou’re welcome
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