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[Resolved] Footer element disappears only in one page

Home Forums Support [Resolved] Footer element disappears only in one page

Home Forums Support Footer element disappears only in one page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
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  • #2526519
    rafa_grafic

    Hello everyone. I have a problem with the footer element of generatepress. The fact is that it appears on all pages except one and I don’t know why. I use the Polylang plugin to have the web in Spanish and English, and on the home page of the English version the footer disappears and it shouldn’t.
    Any suggestions why this is happening?
    The website in question is this:
    https://silvia.server2.trinchera.dev/index.php/en/
    Thank you so much.

    #2526600
    Fernando
    Customer Support

    Hi Rafa,

    What Display Rule Settings is set for the Block Element?

    #2526804
    rafa_grafic

    Hi Fernando. I have tried both showing on all pages and selecting the specific page (“home”) and it does not appear in either of the two ways.

    #2526819
    Fernando
    Customer Support

    Can you provide admin login credentials so we can take a closer look?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2526838
    rafa_grafic

    Hi again Fernando. Passwors sent.
    Thanks!

    #2526859
    Fernando
    Customer Support

    Can you check the English version of the Homepage? I can’t seem to load it up right now.

    #2526946
    rafa_grafic

    Try again Fernando, I can see it:

    https://silvia.server2.trinchera.dev/index.php/en/

    Thanks!

    #2527045
    David
    Staff
    Customer Support

    Hi there,

    on your Spanish element you have it set to the Entire Site ( Todo el sitio )
    What if you use that Display Rule for the English version ?

    #2527053
    rafa_grafic

    Now it works. I really don’t know why otherwise it would show up on all selected pages except the home page. But at least we have solved the problem.
    Thank you so much!

    #2527080
    David
    Staff
    Customer Support

    In the Display Rules there is a location called: Front Page which should be used instead of the Page -> Home`. That location applies to any page that is set to the homepage in the Setting > Reading.

    But i am glad to hear that the Entire Site rule is working

    #2527173
    rafa_grafic

    I take note, thank you very much David.

    #2527515
    David
    Staff
    Customer Support

    You’re welcome

Viewing 12 posts - 1 through 12 (of 12 total)
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