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[Support request] First time importing from Site Library error

Home Forums Support [Support request] First time importing from Site Library error

Home Forums Support First time importing from Site Library error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2525087
    Saurabh

    Hello,

    I’ve installed GP, uploaded premium and added my key. I loaded the “info” template from the site library and selected to import both forms of content in order to have the site look exactly like the template. Upon going to my site, it spits an error

    “Warning: array_key_exists() expects parameter 2 to be array, null given in /home/customer/www/boredaugust.com/public_html/wp-includes/block-supports/align.php on line 48”

    Domain: boredaugust.com

    #2525230
    Ying
    Staff
    Customer Support

    Hi there,

    Is your site a fresh install?

    Any chance you can provide the admin login info so we can have a look at the backend?

    You can use the private info field for this.

    Let me know!

    #2526272
    Saurabh

    yes this is a fresh install.
    so far, with the last 3-4 templates ive installed whilst importing all the content – none have looked like the template!

    feel free to delete and install things. i have nothing sensitive on here yet.

    #2526580
    Fernando
    Customer Support

    Hi Saurabh,

    I tried logging in but it says the password provided is incorrect.

    Can you check if the credentials are correct?

    #2526597
    Saurabh

    hello
    i’ve made a new login, see below

    #2526617
    Fernando
    Customer Support

    I tried disabling non-GP plugins before installing a template and it worked.

    This means one of them is causing the issue.

    Can you check the site now?

Viewing 6 posts - 1 through 6 (of 6 total)
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