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Hi there,
I am using the Wordsmith GP theme and the dropdown menu is not working on mobile.
It’s working on desktop but when I tap “MENU” on my Android, it’s not doing anything. Nothings happening.Can kindly take a look? I have Ezoic by the way, my site is adaptablemama.com
Also, just an fyi, I’m a non-techie so hope you can layout some step-by-step guide on how to fix it? Or at least a video if it’s not too much of hassle? Appreciate in advance!
Thanks,
Julie
Customer Support
Hi there,
do you have Ezoic Leap installed on your site ?
Hi yes I do. Should I disable it entirely? Or tinker with the settings?
To begin we should test to see if there is a plugin conflict.
Disable Ezoic Leap and any other optimization or cache plugins.
Clear the browser caches an retest the site.Does the menu dropdown work?
If yes, then we know its one of those plugins.
And you can re-enable them one by one to see which is causing the issue.
Then it will require “tinkering” with its settings or asking advice of the plugin author.If No, then leave those plugins disabled.
And send us a link so we can take a closer look.Alright, let me test that, thanks! 🙂
Darn, disabling Ezoic leap worked! thanks again!
Glad to hear you found the issue.
Might be worth asking Ezoic support on what settings need to be enabled in their plugin so that doesn’t happen.
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