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[Resolved] 403 Forbidden. Can’t activate key.

Home Forums Support [Resolved] 403 Forbidden. Can’t activate key.

Home Forums Support 403 Forbidden. Can’t activate key.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #2486239
    Hayk

    I just purchased Premium and get “403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key.” when trying to activate the key. I was on a vpn so it may be due to the IP being blocked. I have since attempted from my regular ISP IP but still get the error. IP is in the Private information box. Please help- thanks.

    #2486509
    Ying
    Staff
    Customer Support

    Hi there,

    Can you try the solution here first:
    https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/

    Let me know 🙂

    #2486588
    Hayk

    The second API method worked- thanks!

    #2487283
    Ying
    Staff
    Customer Support

    Glad to hear that 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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