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[Resolved] Using Freelance template does not show my own logo

Home Forums Support [Resolved] Using Freelance template does not show my own logo

Home Forums Support Using Freelance template does not show my own logo

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #2485833
    Martin

    Hi,

    I have installed all the latest versions of the theme and premium plugin.
    When i use the Freelance template and change the logo to my own, it still shows the F logo.
    Even if i remove the images from the media library.
    I can use some help here.

    #2485858
    David
    Staff
    Customer Support

    Hi there,

    can i see the site ?

    #2485865
    Martin

    Uhm not yet.
    Still on local (as in the tool local) dev environment.
    I will try to upload it this weekend.

    #2486052
    Martin

    I have uploaded an version: https://whitewolfehbo-bhv.nl/
    But i´t is still in maintenance.
    So i like to bring it in maintenance mode as quick as possible.

    #2486084
    David
    Staff
    Customer Support

    Ah ok, in the Customizer > Site Identity – can you add your logo to the Retina logo field as well, publish those changes and then remove the retina logo and publish again.

    #2486087
    Martin

    Oke that did the trick.
    But why????
    I there any explanation for this so i can understand.

    #2486102
    David
    Staff
    Customer Support

    Theres a weird bug in the customizer that sometimes hides the Retina logo – which we have yet to figure out.
    So you can’t see it but the images x2 URL from the original is still be output in the HTML.
    And as most screens now have x2 or higher DPR you see the hidden retina logo.

    Ill get that site updated so it doesn’t have a retina logo to cause any more issues. Sorry for the headache.

    #2486110
    Martin

    No problem.
    No i know the issue so i can remember.
    Great thanks for your quick response!

    #2486119
    David
    Staff
    Customer Support

    You’re welcome

Viewing 9 posts - 1 through 9 (of 9 total)
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