Home › Forums › Support › Impossible to update the premium plugin This topic has 1 reply, 2 voices, and was last updated 3 years, 3 months ago by Ying. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts January 2, 2023 at 7:47 am #2480677 Johan Hello, I have a problem: Impossible to update the premium plugin, the site is hosted on OVH and the IP is 164.132.235.17 I attach a screenshot of the error message. https://i.postimg.cc/fyBfJqn3/bug-licence.jpg Best wishes 2023 and thanks for your answers Johan January 2, 2023 at 11:28 am #2481068 YingStaff Customer Support Hi Johan, Happy new year! Can you try the solutions introduced here? https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/ Let me know 🙂 Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In