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I installed Woocommerce follow-ups last night and I experienced an issue where when you try and select options from list boxes, they do not appear(drop down) when clicked. Looking at the console window I was greeted by a slue of JS errors. To diagnose, I disabled all plugins and switched to a default them, enabled woocommerce and the follow-ups plugin and checked again and everything was working fine. I re-enabled generatepress next and the console window filled with errors again. Any idea for a work around on this?
Customer Support
Hi there,
can you disable any optimization plugins and clear any caches and retest the page ?
Hi David,
I have cleared my local cache, wp-rockets, and disabled wp-rocket while diagnosing. The issue unfortunately persists.
Can you keep them disabled and link to a page where i can see the errors ?
So the errors are actually on the wp-admin side when on the follow-ups plugin page to create a new email template. It’s just bizarre to me that the errors only happen with GP enabled. I can provide an admin account for you if needed.
What happens if you temporarily disable GP Premium ? Does the error persist ?
Well, I figured out what it was. I had the following in my functions in my child theme: wp_dequeue_script(‘jquery-blockui’);
I went back through and used site health to disable everything and put me back on a default theme. Then I noticed the error went away when activating the parent GP theme and it only persist when using my child. I remember the error griping about blockui so as I was scrolling through the functions of the child theme I noticed I had that dequeued.
I greatly appreciate you helping me further diag the issue!
Glad to hear you found the issue!
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