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[Resolved] Mobile Menu Not Opening SubCategories

Home Forums Support [Resolved] Mobile Menu Not Opening SubCategories

Home Forums Support Mobile Menu Not Opening SubCategories

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2472173
    Ivaylo

    Hi,
    On mobile menu I have an arrow on the right side of the category. When I click on it it just changes the direction of the arrow from pointing down to pointing up instead of showing the subcategories. How to fix this?

    #2472296
    David
    Staff
    Customer Support

    Hi there,

    can you try disabling any cache / optimization plugins and retest the site.
    if the issue persists, let me know the Site to check

    #2472303
    Ivaylo

    Tried in incognito and cleared the cache.

    #2472321
    David
    Staff
    Customer Support

    You need to disable ANY plugin / code that is optimizing the site that includes anything added by Ezoic. Then we cqn determine where there is a conflict.

    #2473112
    Ivaylo

    Is it related with jQuery in some way as it is optimized by Ezoic plugin.

    #2473530
    David
    Staff
    Customer Support

    The GP Mobile menu doesn’t require jQuery, but if one script on a page fails then the browser may not be able to execute any subsequent scripts. So for example if a script cannot find jQuery, it will fail to execute, and then other scripts that come after it may not even be reached by the browser.

    #2512853
    Ivaylo

    Fixed it!

    #2512884
    David
    Staff
    Customer Support

    Glad to hear that!

    Out of interest – what was the issue ?

Viewing 8 posts - 1 through 8 (of 8 total)
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