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[Support request] GP Premium update failure: Unauthorized

Home Forums Support [Support request] GP Premium update failure: Unauthorized

Home Forums Support GP Premium update failure: Unauthorized

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2471288
    Jurriën

    Hello,

    If i try to update my pro plugin in run into a failure.

    update plugin

    Error message

    see screenshots, someone can help me?

    #2471289
    Jurriën

    You can open image, right mouse click and then new tab 😉

    #2471292
    Jurriën

    Oke, i have fixed it.
    For someone who is running into this problem.

    I had auto update plugin activated, after that site crashed.
    Back up installed, and tried to instal GP premium in plugin page. This gave me the error.
    So i thought maybe i downsload the plugin files here, and upload it and then it works fine….

    #2471295
    Fernando
    Customer Support

    Hello there,

    Yes, we can help.

    Can you try the “Getting an unauthorized message” solution here?: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

    Let us know how it goes.

    Edit: I see. Glad you resolved the issue!

Viewing 4 posts - 1 through 4 (of 4 total)
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