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[Support request] GP Premium doesn’t auto update

Home Forums Support [Support request] GP Premium doesn’t auto update

Home Forums Support GP Premium doesn’t auto update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2465231
    Dani

    On WP’s plugin page, I cannot update the plugin. This has been going on for a couple or few weeks now. Every time it throws an error stating: “Update failed: Download failed. Unauthorized”

    update error

    But on the GP Premium page, it seems like everything is alright.

    GP Premium Page

    I don’t get why it’s giving this error.

    #2465270
    David
    Staff
    Customer Support

    Hi there,

    can you retry adding the license key and clicking Update Key – see here:

    https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

    #2465692
    Dani

    Thanks, David, that did the trick!

    #2465868
    David
    Staff
    Customer Support

    Glad to hear that!

Viewing 4 posts - 1 through 4 (of 4 total)
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