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[Support request] Website not updating

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Home Forums Support Website not updating

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #2461504
    info@initial.golf

    Hi,

    I’m using GP Info theme: initial.golf

    My site looks fine when I am logged into the WP admin but on other browsers the site is not updating. I’m sure it’s a caching issue but cannot seem to get to the bottom of it. I’ve tried a few plugins but not deactivated them.

    Any help is appreciated.

    Thanks,
    Tom

    #2461554
    David
    Staff
    Customer Support

    Hi there,

    open the site when logged out so you can see the issue.
    Right Click > Inspect the page to open the browser developers tools, open the Console tab.
    Are there any red or yellow errors listed ?

    #2461584
    info@initial.golf

    Hi,

    Yes, there are two messages;

    DevTools failed to load source map: Could not load content for https://img1.wsimg.com/tcc/tccl.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    DevTools failed to load source map: Could not load content for https://img1.wsimg.com/traffic-assets/js/tti.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    Many thanks for your quick responses!

    Tom

    #2461601
    David
    Staff
    Customer Support

    If i check your site i see:

    
    62dafbcb33449482e360277ce888131d.js:1  Failed to load resource: the server responded with a status of 404 ()
    Refused to execute script from 'https://initial.golf/wp-content/cache/min/1/62dafbcb33449482e360277ce888131d.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.

    So the site cannot load the cached Javascript file it requires.
    That file is being cached by WP Rocket.

    If i test the page and disable WP Rocket by adding the /?nowprocket to the URL, then it loads correctly.

    Try clearing the WP Rocket caches, if the issue persists check with WP Rocket support.

    #2461633
    info@initial.golf

    I don’t seem to have WP rocket as a plugin? Am I missing something?

    Thanks again for your speedy responses.

    Tom

    #2461808
    David
    Staff
    Customer Support

    Well that is odd, i see several instances of its code in your sites source code.
    And adding this /?nowprocket to the URL would not work if it wasn’t installed.

    Are you running Ezoic ?

    #2461842
    info@initial.golf

    hi,

    Very strange, I’ve checked all the plugins and its not in there. We were looking at Ezoic but not quite ready yet. I’ve just unintegrated and pointed the name servers back to GoDaddy. Might take a while to update.

    do you think that’s the issue?

    T

    #2462619
    David
    Staff
    Customer Support

    If you were using Ezoic servers then they add another cache layer and inject a lot of code into the site so it could be related. As a note – checking the site this morning, it loads fine for me and i don’t see any ezoic or WP Rocket related code.

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