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[Support request] elements plugin

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2460934
    aprilnarducci

    Hi, I was trying to get this to go under my header on the front page of my website but it’s not showing up. any suggestions that I could do to fix it? The front page of my website isn’t a regular page its the default latest post page. I had the element block on the page before but I had to fix some errors with the layout I made so I had to remake the whole block.

    Images of settings:
    https://gyazo.com/22c36332d7ce429076085a1594af0c01
    https://gyazo.com/5d9b1578e5398b8c7a0ae12ea0a149fe

    #2460975
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the page in question?

    You can use the private information field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know 🙂

    #2461050
    aprilnarducci

    definitely

    #2461093
    Fernando
    Customer Support

    Hi Aprilnarducci,

    It seems like a caching issue. Try adding /?nocache at the end of your URL and you should see it appear.

    With that said, try clearing all caching mechanisms set on your site. You can also try temporarily disabling all caching plugins you have.

Viewing 4 posts - 1 through 4 (of 4 total)
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