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[Support request] Dark Circles

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
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  • #2450897
    Vladimir

    Hi,

    Can you help me get rid of these dark circles: https://share.getcloudapp.com/jkuOnLev
    I just want it to look like your original theme and I don’t know why these dark circles are there.

    #2450971
    Fernando
    Customer Support

    Hi Vladimir,

    That’s the “more” button for that Template. It looks odd though from your site. They should look like this: https://share.getcloudapp.com/9ZuzNQgq

    Have you made any changes to these buttons?

    If not, can you provide the link to the site in question for reference?

    You may use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2451119
    Vladimir

    The website is here: http://vladimircukdev.wpengine.com/ I did not make any changes to the template. Yes, I know it should look like this: https://share.getcloudapp.com/9ZuzNQgq

    Can you please help me fix it.

    #2451127
    Fernando
    Customer Support

    I see.

    1. Go to the Front Page, and edit it.
    2. Edit the Buttons.
    3. Set a smaller font size. Example: https://share.getcloudapp.com/Z4umw7gQ
    4. Set the colors as well. Example https://share.getcloudapp.com/llug4Erz

    Let us know how it goes.

    #2451134
    Vladimir

    I tried your instructions and font reduction works on one button I tried: https://share.getcloudapp.com/2Nu6rmJE
    but the background is already set to white on the button, so I can’t control it.

    I also noticed that this is a global problem on all buttons (just scroll down, look at footer, and go to other pages on https://vladimircukdev.wpengine.com/) so this is a GLOBAL problem. Your instructions show how to fix one button and there is just too many buttons in these theme to fix them individually.

    I am giving you login below so you can fix them all at once on yourself. This is development server and backed up already so don’t worry about breaking things.

    #2451138
    Fernando
    Customer Support

    I see.

    The issue stems from your other plugin, Genesis Blocks.

    It’s CSS is causing a conflict. The CSS from it is overriding CSS from GenerateBlocks.

    Can you try disabling it to test?

    #2451142
    Vladimir

    This is great discovery you did. Yes, I disabled that plugin and how it looks like your old theme.
    Who put Genesis blocks in there, and do I need it for your theme to work correctly? Is Genesis Blocks installed by default by WordPress? I don’t remember putting it in there.

    #2451144
    Fernando
    Customer Support

    I see. Glad it’s resolved now.

    It shouldn’t be added automatically by WordPress or GeneratePress. Perhaps you already had that plugin before?

    #2451148
    Vladimir

    I think it was added by WPEngine as they own Studio Press and the plugin is the product of Studio Press. I am hosting with WPEngine. Ok – so do you think I can delete this plugin?

    #2451156
    Fernando
    Customer Support

    I see.

    Are you using it anywhere on your site? If not, then you can delete it.

    The template you’re using solely relies on GP and GenerateBlocks.

    #2451799
    Vladimir

    OK. Will delete it then. Closing ticket. Thank you for fantastic diagnosis and support.

    #2452221
    Fernando
    Customer Support

    You’re welcome, Vladimir!

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