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[Support request] Site does not load after migration, andnot possible to change theme in dashboard

Home Forums Support [Support request] Site does not load after migration, andnot possible to change theme in dashboard

Home Forums Support Site does not load after migration, andnot possible to change theme in dashboard

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2447318
    Carsten

    Hi there, I migrated my site to another server with a migration plugin, and everything seems ok.
    But it is the Hello World which is loading, not my frontpage, and I’m not able to access any of my pages, instead the critical error on website appears.

    I can access my dashboard, but I can’t change theme to GeneratePress or my child theme, but stays on Twenty Twenty-Two theme.

    Database is set up to the new server, and DNS ip changed at CloudFlare.

    I ca see that a lot of people have faced this issue, but I havn’t been able to find a solution.

    I’m stuck and out of ideas, so any help will be much appreciated.

    Thanks!

    #2447325
    Leo
    Staff
    Customer Support

    Hi there,

    Would Cloudflare’s support team be able to help?

    Since this is more of a general WordPress question, I would also recommend posting in a WP general forum like this to get more audience:
    https://wordpress.stackexchange.com/

    #2447335
    Carsten

    Hi there I know it is not a theme issue, but I had hoped that the fact I’m not able to change theme might could give a clue of what is going on. The theme seems to be activated but it is not, note that GP premium is missing the GP theme.

    https://imgur.com/qcMWF3C

    Thanks for the link to the https://wordpress.stackexchange.com/ community, I posted my topic there.

    #2448268
    Ying
    Staff
    Customer Support

    As it’s not a theme issue, I can not tell what the cause is.

    Hope WP support will get it fixed soon!

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