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[Resolved] Rogue Footer Element

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Home Forums Support Rogue Footer Element

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #2443839
    Mikki

    The social icons in the footer element on one of my pages (https://staging2.mikkip.sg-host.com/get-involved/) is displaying differently than the others. I’m admittedly new to website building, but I’ve purged all the cache I know of (Siteground and browser) and deactivated all the plugins except those from GeneratePress, GenerateBlocks, and my hosting service (Siteground). I compared the page source for it and another page, and the footer portion appears identical.

    Any help is appreciated, and thank you in advance for your time and patience with me!

    #2443847
    Fernando
    Customer Support

    Hi Mikki,

    Can you temporarily disable SiteGround Optimizer so we can take a clearer look at the issue? It’s currently optimizing all of your site’s CSS, making the issue hard to assess.

    #2443864
    Mikki

    Hi, Fernando. Thanks so much for the quick response! I just deactivated it. Please just let me know if there’s anything else.

    #2443868
    Fernando
    Customer Support

    Thank you! Can you go to GenerateBlocks > Settings in your Admin dashboard, add click on Regenerate CSS files?

    Let us know how it goes.

    #2443895
    Mikki

    Okay, the files were generated, but the page still looks the same.

    #2443937
    Fernando
    Customer Support

    I see. That’s odd.

    Can you try rebuilding the Social Icon GB Buttons from scratch?

    You don’t need to delete the current one you have. Just create a new one below it or somewhere near it. Don’t Copy/Paste or Duplicate.

    #2443948
    Mikki

    Okay, I built a new container directly below it with the three icons, and they’re showing up – correctly – on the page now. Maybe I should just remove the offending container and replace it with the new one?

    #2443975
    Fernando
    Customer Support

    I see. Glad they’re showing up correctly now. It might have been some sort of saving issue but not sure.

    Yes, removing that would be a great idea.

    #2444780
    Mikki

    It worked! Thank you so much for your help! I tried rebuilding both the page and footer yesterday but didn’t think about there being a corrupted container. I’ll remember in the future! Thanks again, and have a great day!

    #2445864
    Fernando
    Customer Support

    You’re welcome, Mikki! Glad it’s working now as expected!

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