- This topic has 9 replies, 2 voices, and was last updated 3 years, 4 months ago by
Fernando.
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November 30, 2022 at 7:44 pm #2443839
Mikki
The social icons in the footer element on one of my pages (https://staging2.mikkip.sg-host.com/get-involved/) is displaying differently than the others. I’m admittedly new to website building, but I’ve purged all the cache I know of (Siteground and browser) and deactivated all the plugins except those from GeneratePress, GenerateBlocks, and my hosting service (Siteground). I compared the page source for it and another page, and the footer portion appears identical.
Any help is appreciated, and thank you in advance for your time and patience with me!
November 30, 2022 at 7:53 pm #2443847Fernando Customer Support
Hi Mikki,
Can you temporarily disable SiteGround Optimizer so we can take a clearer look at the issue? It’s currently optimizing all of your site’s CSS, making the issue hard to assess.
November 30, 2022 at 8:16 pm #2443864Mikki
Hi, Fernando. Thanks so much for the quick response! I just deactivated it. Please just let me know if there’s anything else.
November 30, 2022 at 8:22 pm #2443868Fernando Customer Support
Thank you! Can you go to GenerateBlocks > Settings in your Admin dashboard, add click on Regenerate CSS files?
Let us know how it goes.
November 30, 2022 at 9:00 pm #2443895Mikki
Okay, the files were generated, but the page still looks the same.
November 30, 2022 at 9:44 pm #2443937Fernando Customer Support
I see. That’s odd.
Can you try rebuilding the Social Icon GB Buttons from scratch?
You don’t need to delete the current one you have. Just create a new one below it or somewhere near it. Don’t Copy/Paste or Duplicate.
‘November 30, 2022 at 10:07 pm #2443948Mikki
Okay, I built a new container directly below it with the three icons, and they’re showing up – correctly – on the page now. Maybe I should just remove the offending container and replace it with the new one?
November 30, 2022 at 10:57 pm #2443975Fernando Customer Support
I see. Glad they’re showing up correctly now. It might have been some sort of saving issue but not sure.
Yes, removing that would be a great idea.
December 1, 2022 at 8:57 am #2444780Mikki
It worked! Thank you so much for your help! I tried rebuilding both the page and footer yesterday but didn’t think about there being a corrupted container. I’ll remember in the future! Thanks again, and have a great day!
December 1, 2022 at 5:12 pm #2445864Fernando Customer Support
You’re welcome, Mikki! Glad it’s working now as expected!
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