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Dear ladies and gentlemen, dear team of generatepress,
I need a tip to fix the following problem.
The activation of the Generatepress license and the activation of the modules worked perfectly on the first website.
On a second website (same webhoster), which I use for testing, this activation of the license or even the modules does not work. There I have a permanent loading circuit.
The website-health-status does not show any errors.
Disabling (all) the plugins did not help.
Updating the permalink structure has no effect.
I use the current versions of Generatepress (3.2.4.) and the PremiumPlugin (2.2.1.)
I had tried deleting the browser caching. Regarding the server caching, I have now for the time being no further information, since the one activation has worked so without problems.
Inspecting the site (with right click) continuously shows an error (see screenshot).I had not taken any further steps so far. I have read something in similar topics regarding Secondary API… I am just surprised that the activation of the first site worked so well and now I have such difficulties with the activation of the license or modules of the second site.
Do you have any further help for me?
Greetings
Okay, it didn’t give me a moment’s peace…. I could solve the problem in the meantime. By chance I found out that the WordPress address (URL) and the website address (URL) were not exactly the same.
After the adjustment, everything now works right away.
Customer Support
Glad to hear you found the issue !
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