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Hi there,
I do have some problem with the image that I uploaded on the Home Page. I had customize the home page template, but when I reload the page, an image was shown broken and not follow the arrangement I made. The image I customize was smaller than the size that showed. I also had deactivate the cache plugin.
I attached the link for your reference : https://ecosguide.com/
Thank you.
Customer Support
Hi there,
can you disable your cache plugin ?
I already disable cache plugin, but the website still the same.
Link : https://ecosguide.com/Customer Support
Hi Buat,
Several resources on your site aren’t loading – they’re returning a 403 error.
It may be a CDN issue. I can see that your site is Cached server side, and it’s served from a CDN. Can you try clearing the cache from your Server and CDN?
If this doesn’t work, can you check with your Hosting Provider if they have any insights on why your site’s resources aren’t being served?
Thank you. I already do the process, but the rounded Image still appeared bigger on the home page. I already customize the 5 rounded image to be put in the container horizontally.
I see. I can see the issue now from my end. The next thing we can do to debug this is to try disabling all non-GP plugins as instructed in #1 here once more now that we’re seeing the images from our end.: https://docs.generatepress.com/article/debugging-tips/
If that doesn’t work, can you go to GenerateBlocks > Settings in your Admin dashboard, and try to Regenerate CSS files there?
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