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[Resolved] Mobile Header Logo Issues with GeneratePress Mason Theme

Home Forums Support [Resolved] Mobile Header Logo Issues with GeneratePress Mason Theme

Home Forums Support Mobile Header Logo Issues with GeneratePress Mason Theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2426163
    Trey

    Hello —

    I am having issues with the mobile header logo on the GeneratePress Mason theme. My URL: https://www.treylindsey.com

    The default theme “M” logo imported with the theme seems to always appear on mobile, even though I have changed it via Customize in the header to be my company logo. You have to refresh the page on mobile for the logo to switch to mine (every time). Cleared cache on my device browsers, so not a cache issue. For the life of me, I cannot figure out how to eliminate the link which goes to the GeneratePress content URL for the mobile header so that there is no conflict. I have reviewed all of the CSS and PHP files, and am stumped. Could you kindly advise how to correct this?

    Default:
    Default logo for theme appears on mobile before refresh

    After refresh:
    Replaced logo appears on mobile after refresh

    Many thanks.

    Trey

    #2426166
    Leo
    Staff
    Customer Support

    Hi Trey,

    I just load your site and it shows your actual logo for the first time.

    It sounds like some sort of caching issue to me so have you tried clearing and disabling your caching plugin to test first?

    Let me know 🙂

    #2426224
    Trey

    thanks, Leo. Getting better, but I still see the default theme logo appearing on the portfolio page only now, switching over to the new logo upon refresh. cleared all cache, and tried on 2 browsers. utterly bizarre. (mobile only).

    Could you try selecting the Portfolio page and see if you are seeing the same thing?

    Trey

    #2426243
    Leo
    Staff
    Customer Support

    Still see your logo on the first load:
    https://www.screencast.com/t/CypPVSZk99gy

    #2426309
    Trey

    it loads now. i had my hosting provider dump the cache on the server, and that corrected the issue. there was also another server side issue that also was resolved during my call w them. ty for your support, leo! u are awesome.

    trey

    #2426404
    Leo
    Staff
    Customer Support

    No problem 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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