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I created a clone of my live site which is on Thrive Themes and converted it to Generate Press. I’m also using Generate Blocks.
The redesigned pages keep reverting to either the old Thrive designs – a broken version or a broken version of the new theme and design. The Thrive theme has been deleted from the staging site.
I start fixing pages by going into saved revisions and making the correct one live. But, I find pages I already fixed broken again when I go back and check.
I’d like to make the site live, but it’s impossible.
Shot a quick video of the problem. https://www.loom.com/share/77fd489afd1146caaed068662540e24a
Customer Support
Hi there,
This cannot be a theme issue – sounds like some sort of caching issue to me.
I would recommend disabling all plugins except GP and GB to test.
Might be worth checking with your hosting support to see if there are any server-level caching or optimization activated as well.
Hope this helps.
Hi Leo,
I’ve been on with Cloudways support for 4-5 hours a day since Thursday and cache has been cleared every way they now how. Yet, the problem remains.
Could it be plugin conflicts? Or something else.
Could it be plugin conflicts? Or something else.
I would think it’s unlikely but have you done the test I’ve suggested?
I would recommend disabling all plugins except GP and GB to test.
Ok, didn’t see your suggestion to disable all plugins but generate press.
Did what you said. No difference
Does the same issue occur when you activate a Twenty series WP theme?
I really doubt this is a GP issue – we have not had any other reports on this.
Have no idea about twenty series themes.
I’m happy for it not to be a GP issue. Cloudways has been jacking with cache for days with no end in sight.
I would check with the Cloudways support team to see if they can help to identify the issue.
great idea
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