Site logo

[Support request] Elementor popup is not working in generatepress theme (Add – Edit – View)

Home Forums Support [Support request] Elementor popup is not working in generatepress theme (Add – Edit – View)

Home Forums Support Elementor popup is not working in generatepress theme (Add – Edit – View)

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #2412404
    Huzefa

    Hello Guys,
    Elementor popup is not working in generatepress theme (Add – Edit – View)
    Theme – Generate Press (GP Premium)
    Builder – Elementor and Elementor Pro

    I am experiencing an issue where Elementor popups are not working in the Generate Press theme. When I switch to the default WordPress theme, everything works fine. The popup editing sections are also disabled. As per the basic debugging process, I have already activated and deactivated all my plugins. Still, I am not able to resolve my editor issue. My website works fine when I switch to the default theme, and all my issues have been resolved. I would appreciate it if you could check my issue and provide me with a solution as soon as possible. Due to this issue, my website is getting a lot of bounce traffic.

    #2412597
    David
    Staff
    Customer Support

    Hi there,

    sorry i am not sure what i am supposed to be looking for, so i tried editing a Template > Pop up and it worked for me:

    https://www.screencast.com/t/MZz7LjS5dW

    What am i missing ?

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.