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I have multiple websites and only on one page in the right column of a new post (or new page) I can’t disable the items. This option under “Layout” is missing. I checked all the presets and compared them to another site. The versions for GP and GP Premium are always up to date. What I have done wrong?
Customer Support
Hi there,
Are all options missing or you are only seeing disable Content Title?
Let me know 🙂
Can you show me a screenshot?
https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshotsUnter diesem Link zeige ich zwei Screenshots.
https://www.freiwilligen-zentrum-hamburg.de/elemente-deaktivieren/
Customer Support
Hi Fzhamburg,
I see. So we can take a closer look, can you provide admin login credentials?
Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
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Can you share it through the Private Information field instead? This is a Public forum, and it’s not safe to place credentials outside the Private Information field here as mentioned.
Oh dear, thanks, I changed the access data. Now in the private message field.
Thank you! May we know which specific Page or Post experiences the issue?
Hi Fernando, the problem exists in all posts and pages of the 21nulldrei.de website.
That’s odd. I’m seeing it from my end. Is it missing from yours? Can you try looking for it at the very bottom of a page or post?
That’s really strange. I use different computers and browsers (Safari on a Mac and EDGE on a PC). I can not see it. And not only with this website.
Now I have a solution! I created a new user for myself (also administrator) and now ??? I actually see the layout possibilities. Okay, I don’t know why that is. But it’s solved! Thanks very much!I see. Glad it’s resolved now! You’re welcome Fzhamburg!
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