- This topic has 10 replies, 2 voices, and was last updated 3 years, 5 months ago by
Leo.
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AuthorPosts
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November 5, 2022 at 8:31 am #2402800
Edivaldo
I recently had a problem with wp-show-posts and had to disable it.
After that, the theme now only displays the articles (single) as if the site was in mobile mode, even when accessed on a desktop.
How do I resolve this?
November 5, 2022 at 8:50 am #2402815Edivaldo
I found that the problem happens because the Elements module is active, because when deactivating it, the display normalizes.
November 5, 2022 at 11:25 am #2402957Leo
StaffCustomer SupportHi there,
I found that the problem happens because the Elements module is active
There is nothing in the Elements module by default so it’s likely that one of the elements is causing the issue.
Are you able to identify the element that’s causing the issue? You can set each of them to draft to debug.
Let me know 🙂
November 5, 2022 at 11:32 am #2402962Edivaldo
Apparently it was resolved. I believe it was some widgets that used the wp-show posts shortcod.
November 5, 2022 at 11:34 am #2402965Leo
StaffCustomer SupportGlad to hear 🙂
November 5, 2022 at 11:43 am #2402975Edivaldo
There was no way. just activate the Elements module, and it returns to display as if it were mobile.
November 5, 2022 at 11:46 am #2402978Edivaldo
Also, when trying to import the old theme settings, even adding the settings file, the import button is not available (active).
November 5, 2022 at 11:49 am #2402982Leo
StaffCustomer SupportI’m still a bit unsure about the issue.
Can you provide the link to the page in question with all plugins disabled except for GP Premium and WP Show Posts?
You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationLet me know 🙂
November 5, 2022 at 12:09 pm #2403002Edivaldo
Any article from https://www.edivaldobrito.com.br/
But it only has GP Premium enabled, WP Show Posts I had to disable it today because of an incident where it crashed the server by consuming disk space.
November 5, 2022 at 2:18 pm #2403075Edivaldo
Foi a falta do Wp show posts mesmo. Pode fechar o topico.
November 5, 2022 at 2:35 pm #2403088Leo
StaffCustomer SupportEverything looks normal on my end:
https://www.screencast.com/t/hUErOoh8DW
https://www.screencast.com/t/h68zrxknAlso, WP Show Posts do not have the ability to cause a responsive issue like this.
We have not had any other reports on this so will absolutely need some thorough debugging in order to identify the cause of the problem.
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