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[Support request] Menu Layout & Changes

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Home Forums Support Menu Layout & Changes

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2278130
    Artin

    Hey,

    I changed the primary menu layout and colors but the changes only stand on the home page. When I go to a different page the menu colors and layout is in the old format…
    Any idea what’s happening?
    https://glutenfreepizzapies.com/

    #2278131
    Leo
    Staff
    Customer Support

    Hi there,

    Can you do this first?
    https://www.screencast.com/t/t0HBWTQ7

    #2278184
    Artin

    Are you able to see my question now?

    I changed the primary menu layout and colors but the changes only stand on the home page. When I go to a different page the menu colors and layout is in the old format…
    Any idea what’s happening?
    https://glutenfreepizzapies.com/

    #2278375
    David
    Staff
    Customer Support

    Hi there,

    do you have any page caching on your server ?

    #2278628
    Artin

    Hi Dave,

    I have the LiteSpeed Cache plugin installed. Do I need to do anything within the plugin or should I contact my hosting people?

    #2279035
    Fernando
    Customer Support

    Hi Artin,

    Usually, caching is the cause of such issues. Thus, clearing cache would be the solution. There are different forms of caching though such as browser, plugin, server side/hosting provider, CDN.

    It’s advisable to clear these four first when encountering such issues. You seem to have server-side cache so yes, you would need to contact your hosting provider to clear cache from there side as well: https://share.getcloudapp.com/4gure6Jx

    However, upon viewing your site, I can’t seem to replicate the issue anymore, so I’m assuming you were able to resolve this already.

    Kindly let us know.

Viewing 6 posts - 1 through 6 (of 6 total)
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