Site logo

[Support request] woocomerce core emails overridden

Home Forums Support [Support request] woocomerce core emails overridden

Home Forums Support woocomerce core emails overridden

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2268381
    linda

    For some reason my site has just seem to have changed the core woocomerce emails I used to see the booking start & end date on my new order email and it is no longer showing. has somethings happened? I didn’t do any updates to theme.

    my status report says this now generatepress-child/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0

    #2268401
    David
    Staff
    Customer Support

    Hi there,

    you will need to update your templates to the latest template from Woocommerce:

    https://woocommerce.github.io/code-reference/files/woocommerce-templates-emails-admin-new-order.html

    #2268413
    linda

    so if it says below I need to update all of them….how did they get changed? How would I do this?

    Overrides: generatepress-child/woocommerce/emails/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 4.1.0
    generatepress-child/woocommerce/emails/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-invoice.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 6.0.0
    generatepress-child/woocommerce/emails/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 4.0.0
    generatepress-child/woocommerce/emails/email-addresses.php version 2.4.0 is out of date. The core version is 5.6.0
    generatepress-child/woocommerce/emails/email-customer-details.php
    generatepress-child/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
    generatepress-child/woocommerce/emails/email-order-details.php version 2.5.0 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/email-order-items.php version 2.1.2 is out of date. The core version is 3.7.0
    generatepress-child/woocommerce/emails/email-styles.php version 2.3.0 is out of date. The core version is 4.0.0

    Outdated Templates: ❌

    #2268465
    Leo
    Staff
    Customer Support

    You will need to check with WooCommerce’ support team for more clarification as this isn’t something GP (or any themes) have control over.

    If you hire a developer to create those template files in your child theme then you can also consider contacting him as well.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.