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[Support request] can’t update elements

Home Forums Support [Support request] can’t update elements

Home Forums Support can’t update elements

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  • Author
    Posts
  • #2254497
    Yo

    When I try to update elements, I get the error ‘Updating failed. The response is not a valid JSON response.’

    #2254505
    Leo
    Staff
    Customer Support

    Hi there,

    This can be due to several different reasons.

    Can you first confirm that this only happens in Elements and not posts/pages?

    If so can you disable all plugins except GP Premium to eliminate conflicts from elsewhere?

    Let me know 🙂

Viewing 2 posts - 1 through 2 (of 2 total)
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