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Greetings:
When I embed the following code, the video shows but does not auto play.
<video autoplay controls> <source src="mp4.mp4" type="video/mp4"> </video>FYI, I am on latest theme.
Please help resolve the issue.
Thank you.
Customer Support
Hi there,
the majority of browsers will not autoplay a video unless it is muted, this article explains:
Thank you very much.
We have muted them but still no auto play.
Hi Lucas,
There are quite a few parameters that are required for autoplay they are:
muted autoplay playsinlineAlso note that on mobile, most devices will disable autoplay if they are in Power save mode.
If you still have an issue, raise a new topic and share a link to your site where we can see the video.
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