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Dear GP-team,
I have almost 100 posts on my blog. In an older post, the complete text is suddenly no longer displayed, only the comments, the post image and the h1-title. In wp-backend everything is visible normally. I haven’t made any changes to the article in months. Do you have any idea what the reason is?
https://www.zehnideen.de/gunstige-elektroroller-mit-strassenzulassung
Thank you so much,
LarsCustomer Support
Hi Lars,
For one, It could be a plugin causing this. Can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/
It would be good to take a backup of your site before doing this.
Do you also have custom functions? Can you try temporarily disabling/removing them as well?
Kindly let us know how it goes. 🙂
Dear Fernando,
thanks for coming back to me. I’ve tried already all of the debugging-tipps. The problem appears only on this post, all other working fine. I didnt changed anything in this post before.
I see. On the frontend, while viewing this post, can you hover on Elements in the admin bar? See if there is a Block Element – Content Template set for this page. Check if there are other Elements that could be causing the issue as well.
See: https://share.getcloudapp.com/kpuJj9XZ
Kindly let us know how it goes. 🙂
Thanks, Fernando.
There are only my usual four Elements (Google Ads, Analytics etc.) like on all other posts and pages.
Customer Support
Hi there,
if I inspect the Source code of the site there is no content, which kinda means the server did not output any when the request was made. As opposed to so something stripping it out in the browser.
Next place to check is Caches, do you have any server side page caching ?
Hi David,
thats weird. Yes, i use the Autoptimize-Plugin in WordPress. But i’ve deinstalled it and installed again, without any changes.
It wouldn’t be autoptimize as that doesn’t do page caching. If you have no specific cache plugins then ask your host if the server has page caching and if that can be cleared.
If thats not the case then it may be that the database entry for that post has got corrupted and you may need to recreate that post.
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