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Hello, my latest article’s image is not showing. Please help me figure out this.
Customer Support
Hi June,
It seems that the source of the image is unknown: https://share.getcloudapp.com/04uEQWy5
Can you try re-uploading the image and see how it goes?
Can you also try clearing any caching mechanism set in your website?
If these don’t work, try #1 here, leaving WPSP along with GP products behind?: https://docs.generatepress.com/article/debugging-tips/
It would be good to take a backup before doing this.
Kindly let us know how it goes. 🙂
Hi Fernando, the image file is .svg? Could it be the reason? Because before the image file was .png and it was showing.
Hi June,
Were you able to add the SVG? Usually, SVG file aren’t allowed to be uploaded for security reason. But if they’re uploaded, they should appear.
For reference: https://wpengine.com/resources/enable-svg-wordpress/
If you go to Media > Library, do you see the image? Can you see if it has a File URL?: https://share.getcloudapp.com/Wnuy7DPe
Kindly let us know. 🙂
The file url is showing and all the svg images are showing as well but only the latest article image is not showing. Please assist.
Customer Support
Hi there,
in your WP Show Posts list – did you set a Featured Image width and height ? If you did, remove those values so it returns the Full image.
Oh great! Now it shows 😀
Thank you so much, David 🙂You’re welcome
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