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[Support request] woocommerce Serves images with low resolution

Home Forums Support [Support request] woocommerce Serves images with low resolution

Home Forums Support woocommerce Serves images with low resolution

  • This topic has 3 replies, 2 voices, and was last updated 4 years ago by Fernando.
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  • #2146088
    roadlink

    Hi there,

    I see this error for woocommerce small images under main image. I guess it is called thumbnails.

    Displayed size : 78 x 78
    actual size : 100 x 100
    Expected size : 156 x 156

    do you have any suggestion for me?

    Thanks

    #2146114
    Fernando
    Customer Support

    Hi there,

    I tried testing your site with Lighthouse and I couldn’t replicate the issue.

    Kindly see: https://share.getcloudapp.com/ApuJ62EG

    What testing tool are you using? Can you try testing with Lighthouse on an incognito website?

    See: https://developers.google.com/web/tools/lighthouse

    Kindly let us know how it goes. 🙂

    #2146211
    roadlink

    Hi Fernando,

    I used chrome browser’s tool.
    But I also can see your SS has same warning?
    Serve images with appropriate resoulution
    https://share.getcloudapp.com/ApuJ62EG

    #2146221
    Fernando
    Customer Support

    The green dot denotes that it passed this specific test. Tried testing again and got the same result.

    Kindly see: https://share.getcloudapp.com/GGulZGlR

    Have you tried testing in incognito? Chrome plugins and other factors in Chrome(not in incognito) sometimes give an inaccurate result, and testing in incognito would produce a more accurate result.

    Kindly let us know how it goes. 🙂

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