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[Support request] From reusable blocks to general blocks > still uploading issue

Home Forums Support [Support request] From reusable blocks to general blocks > still uploading issue

Home Forums Support From reusable blocks to general blocks > still uploading issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2066179
    Jennifer

    Hi team,

    I am using the reusable blocks as a template and to make sure it does not update everywhere, I converted them into general blocks.
    When I want to update the page I get an update error as I do not update the reusable templates. What can I do to update it correctly?

    Thanks,

    Jenn

    #2066341
    David
    Staff
    Customer Support

    Hi there,

    are you sure all blocks have been converted to Regular Blocks?
    If you click on the List view ( 3 staggered line icon ) in the Top bar you should be able to see if there are any rogue reusable blocks on the page.

    #2066602
    Jennifer

    Hi David,

    Thank you! Yes it’s converted into regular blocks, also according to the list view.
    When I want to update I still get the options to update the reusable blocks. When I vink these options off, and update it then I get an error that the update has failed.

    Any ideas?

    #2066665
    Ying
    Staff
    Customer Support

    Hi Jennifer,

    Can you provide admin access so we can see the issue on the backend?

    Please use the private info field for the login info, thanks!

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