Site logo

[Support request] Menu disappears

Home Forums Support [Support request] Menu disappears

Home Forums Support Menu disappears

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2065795
    Tuomo

    Hello and thank you for great theme.

    I have multi langue support installed in my site. I use Translate press. So far so good. But today I installed Persian language support, which is RTL, right-to-left language.

    In my setup, there is menu bar available for users. It works with any other languages, but not with the Persian language. The menu just disappears, when I switch language to Persian. But when I switch back to other language (LTR, lett-to-right), the menu appears back.

    Any idea what could be the issue here?

    Best regards, Tuomo

    #2065856
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can use the private information field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know 🙂

    #2065880
    Tuomo

    Yes, you can go and test it. Please see the login details.

    #2066298
    David
    Staff
    Customer Support

    Hi there,

    when i switch the language to Persian there is no HTML being output for that menu. Which kinda says that TranslatePress isn’t doing what it should be. Could you check with their support to see if they can advise on what the issue is ?

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.