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Hi there. I have no idea what I’ve done but somewhere along the way my author profile picture stopped showing up on my posts. It’s supposed to be to the left of written by and then on the bottom with the author bio.
Customer Support
Hi Heath,
I see you’re using a Block Element to modify the Post meta.
Can you check if the block for the post author’s avatar is still included in it?
Let us know.
Yes it is in both spots.
On Admin Dashboard > Users, can you check if the authors have profile pictures?
If so, can you provide us temporary backend access to check a few things? You can use the private information text field for the details. Thanks! 🙂
No, I don’t see any profile pictures
Ah that’s it then.
It may have been disabled. Can you check on Admin > Settings > Discussion > Avatars if “Show Avatar” is unchecked as shown here?
https://share.getcloudapp.com/eDugmX9EIf it is, try checking it and see if the profile pictures appear.
You’re amazing! Thank you!
That took care of it.
No problem. Glad you got it sorted. 😀
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