[Resolved] GP Premium Mobile Nav Not Opening

Home Forums Support [Resolved] GP Premium Mobile Nav Not Opening

Home Forums Support GP Premium Mobile Nav Not Opening

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #200839
    Alyse Mitten

    Hello GP people,
    I have the current version of GP Premium on a client’s website (http://www.merralee.net/), and for some reason the mobile navigation is no longer opening or responding to clicks. The normal browser menu is working. I tested a couple of different things to try to fix this (including re-loading the current version of the theme itself), and within those tests I deactivated the GP Premium plugin to see what it would do. The mobile menu worked immediately.

    I need help here! What can I do to fix this?

    Much thanks in advanced!

    #200844
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I’m seeing a handful of javascript errors which is what’s causing the issue.

    Try #1 on this page to find out which plugin is causing it: https://generatepress.com/knowledgebase/debugging/

    #200901
    Alyse Mitten

    I turned every plugin off except for GP Premium, and the mobile menu still isn’t working, unfortunately.

    #200922
    Tom
    Lead Developer
    Lead Developer

    You can see the errors I’m talking about here: http://screencast.com/t/mlvoRGvNQ

    Those are definitely being caused by third party plugins (cff-scripts, lightbox etc..).

    The issue might be this widget: <!-- START Worden Top Gainers and Losers Ticker Widget -->

    It looks like it’s including a very old version of jQuery, which is breaking GP functions, as well as a bunch of plugin functions.

    #200925
    Alyse Mitten

    THANK YOU SO MUCH. Ha ha. It wasn’t even a plugin but script placed in the footer. I had not thought to check that.

    I appreciate your time in looking into this!

    Have a great weekend.

    #200982
    Tom
    Lead Developer
    Lead Developer

    You’re very welcome 🙂

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