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Hi team, I’ve just noticed that I have a white space after my footer on the shop page of my site — and the scroll back to top button isn’t there.
No other page seems to have this issue.
Also — it appears to be on desktop rather than mobile.
https://www.mooksdesign.co.uk/shop/
Please can someone shed some light on this for me please?
Customer Support
Hi Caro,
I don’t see the white space after footer:
https://www.screencast.com/t/rwmWVHFLD0k0The reason that the back to top button doesn’t show is the page is too short, once you have more products I’m sure it will show 🙂
Let me know if you need further assistance 🙂
Hello Ying! 🙂 That’s so weird — I’ve just cleared my cache — checked again and it’s still there.
Then I opened a tor window on Brave and checked again and it’s STILL there!!
Is it because I’ve got a bigger screen maybe?
Customer Support
Hi there,
I don’t see the space either.
Is it because I’ve got a bigger screen maybe?
It’s possible but the page length isn’t that short so I’m not sure.
What kind of screen are you using?
I’ve got a 27″ imac — I wonder if I saw it on a smaller screen whether the problem would disappear!
Customer Support
Hi there,
yes its because of the larger screen size. The page doesn’t fill the height of your larger monitor so the you will see the body background below the footer.
Aaah brill — THANK YOU!! I suspect that most people aren’t looking at the site on such a big screen, so I’ll stop worrying about it. Thanks team 🙂
Totally – we often forget that although us developers may use a massive screen most users don’t lol
Glad to be of help.
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