Site logo

[Resolved] cannot enter hex code when trying to change button colour or any other element

Home Forums Support [Resolved] cannot enter hex code when trying to change button colour or any other element

Home Forums Support cannot enter hex code when trying to change button colour or any other element

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1924538
    Tony

    hi gp,

    i cannot change colour of button because the hex field is missing.

    may be a bug not sure or i may have messed up, probably the latter haha.

    #1924544
    Juned

    I am also facing same issue.

    #1924559
    Juned

    Hi,

    Go to GP account >> Download alpha versions of GP and GP Premium and then we can use Global colors.

    Thanks.

    #1924582
    Tony

    Thanks Juned, I’ll do that.

    #1924764
    Leo
    Staff
    Customer Support

    Hi Tony,

    I wouldn’t recommend using the Alpha version yet especially if you are having an issue on a live site with traffic.

    Can you show me what you are seeing first?
    https://docs.generatepress.com/article/using-the-premium-support-forum/

    #1926591
    Tony

    hi Leo,

    apologies for the late response….please see image

    https://ibb.co/9t3cypq

    i was trying to change the background colour on a button, but i cannot enter the hex code.

    please use temp link to access website and see for yourself. thank you.

    #1926982
    Leo
    Staff
    Customer Support

    Hmm that’s GenerateBlocks.

    Can you disable all plugins except GP Premium and GenerateBlocks to eliminate conflicts from elsewhere?

    Let me know 🙂

    #1927024
    Tony

    all plugins deactivated leo, but issue remains.

    #1927030
    Leo
    Staff
    Customer Support

    Looks like a bug when using GenerateBlocks pro 1.1 Alpha.

    Can you downgrade it first?

    We will get it fixed 🙂

    #1927076
    Tony

    all done, downgraded it, seems like the hex code field is back up. thanks Leo.

    #1927175
    Leo
    Staff
    Customer Support

    Thanks for reporting the bug 🙂

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.