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Posts
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Hi,
I’m using NameHero as my Host, GeneratePress Pro as my theme, and also using elementor pro as a page builder.
Background:
I exported my existing blog posts from my website to my staging site. When the posts were imported the posts arrived with social icons horizontal and vertical. The blog posts on my website had vertical social icons only. The theme on the website is DIVI. The blog posts on the staging site have both horizontal and vertical social icons. The theme on the staging site is GeneratePress and I’m using Elementor Pro on the staging site. Website details below.I’ve just started to create a new blog on my staging website (not imported). The blog post still has both horizontal and vertical social icons.
I’ve not added a social icon widget.
I believe this could be an issue with the theme or in the theme.HELP!! See below.
Customer Support
Hi there,
doesn’t sound like a theme issue, but i can take a look. The staging URL you provided however, is returning a 403 forbidden. Can you allow access to the site ?
Hi David,
See the information below.
Lisa
Customer Support
Hi Lisa,
Can you provide the login info using the private info field here?
Thanks!
See below.
Thanks!Customer Support
Hi Lisa,
Is there a custom URL for backend login? I tried checking the site w/ the usual
/wp-adminURL login and it returned a 403 error.Any chance you can check and confirm?
Hi, I’ll have the code removed today so that you can log in to my staging site.
Thanks.
Hello, see the information below.
Customer Support
Hi Lisa,
Have you tried to disable the inline social share from the plugin itself?
https://www.screencast.com/t/La3iYMX86Let me know 🙂
Ying,
You did it! You figured it out.
I didn’t realize I could disable the inline social share.Appreciate your help!!!
Thank you.
You are welcome 🙂
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