[Resolved] Cannot reply to comments

Hi Leo,

I’m having the same issue as Jesse. Here’s what my tech support has done to troubleshoot so far:

We isolated the issue by deactivating plugins and even switching to a different theme and found that the problem was your theme. The reply link is completely dead and there isn’t a plugin conflict. And the lack of console errors helps us confirm this. Thus, this is something that will need to be raised with the theme author. Typically, for issues of similar scope, the issues don’t persist long because the author is aware and they plan to release a fix. But whether they are aware or not is something that should be checked.

I do believe it is the theme because when I use a different theme, the function works. Nonetheless, we did find the code that might be responsible for this and I attempted to fix it by adding a piece of code within the child theme’s functions.php file

// Enqueue Comment Reply
function sidehustle_enqueue_comment_reply_script() {
if ( get_option( 'thread_comments' ) ) {
wp_enqueue_script( 'comment_reply' );
}
}
add_action( 'comment_form_before', 'sidehustle_enqueue_comment_reply_script' );

I am able to reply from the admin panel, but not from the front-end of the site. The reply link just links to the comment, but doesn’t open the reply form as expected. Here’s an example page with comments. Do you verify the same behavior?

Is there a way to make those reply links function as intended?

Thanks for your help!

Hi Nick and Jesse,

Can both of you disable all plugins including GP Premium and activate the parent theme (if you are using a child theme) to test?

This is unlikely a theme issue – GP simply inserts the comment functionality from the core WordPress.

I wonder if there is a certain setting in Yoast that needs to be changed – worth checking with their support team.

We are using Yoast for our site as well and haven’t encountered this issue. For example:
https://generatepress.com/generatepress-3-0-4/

I can’t recall other mentions of this either and you are definitely not the only user with GP + Yoast 🙂

Thanks for sharing!

You might want to check with Yoast’s support team for this as that’s a filter from them 🙂

Hi there,

we use Yoast on this site – you can see here the adapted HREFs for the comments reply link that Yoast adds:

https://generatepress.com/introducing-the-gp-theme-builder/

And the reply button is working.
Sounds to me like a Javascript issue, which could be another script that is blocking the yoast script.
If you want to remove the filter function i can take a closer look to see what else is going on your site.

I took a look to see what Event Listeners were firing when you click the reply links. Aside from the GP menu.js i see two other plugins firing scripts.

The first and least active ( less likely to be a problem ) is the Social Pug plugin.
The second and most active, it has several event listeners, is the WP Recipe Maker plugin.

So it might be either ( more likely the latter ) plugin that is conflicting with what Yoast is doing.

But i also notice the Javscripts are being served from a CDN, there is a possibility that an older cached script is being loaded by the CDN, so purging that may be the first place to check.