Site logo

[Resolved] Author bio not displaying correctly

Home Forums Support [Resolved] Author bio not displaying correctly

Home Forums Support Author bio not displaying correctly

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1853426
    Mary

    Hi, I created an author bio in elements on my site.

    It’s displaying correctly on some posts, but on others, it’s messed up and not displaying correctly. I can’t figure out why this is.
    Can you help me please?

    The Author Bio at the end of the posts is showing up correctly on this post –
    https://touristanywhere.com/how-to-do-a-barcelona-to-andorra-day-trip/

    But it’s not showing correctly on this one.
    https://touristanywhere.com/travel-light-packing-list-8-essential-tips/

    And there are more examples of each.

    #1853435
    Leo
    Staff
    Customer Support

    Hi there,

    Strange. Can’t see anything obvious that could cause this issue.

    Can you try disabling all plugins except GP premium and GB to test?

    Let me know 🙂

    #1853439
    Mary

    Hi,
    I did that – disabled the plugins. The author bio still wouldn’t display correctly.

    ???

    #1853442
    Leo
    Staff
    Customer Support

    Are all plugins except GPP and GB disabled currently?

    I just checked and it doesn’t seem to be the case.

    I haven’t heard another report on this so it might be good to create a staging site so we can go through some debugging tests.

    Thanks 🙂

    #1853445
    Mary

    Oh sorry. They are all disabled now.

    Please let me know when I can activate them all again.

    Mary

    #1853491
    Leo
    Staff
    Customer Support

    Can you try if selecting Inline Embedding here fixes it?
    https://www.screencast.com/t/dSwPKXAYTt

    #1853519
    Mary

    No. It fixed it on some posts but not all. I’ve gone a different direction now, so I’m good. Using an author bio plugin instead of the element.

    Thanks.
    Mary

    #1854461
    Leo
    Staff
    Customer Support

    No problem 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.