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My GP Premium license key does not seem to be activating. On my installed plugins screen it keeps telling me that GpPremium auto updates are not activated.
Also my mobile menu does not work and I cannot find Menus Plus in my customization screen.Here is what I have done: 1) I uninstalled all plugins not related to Generate Press and then checked to see if I had Menus Plus and if my mobile menu worked
2) I tried uninstalling and reinstalling GP Premium – Nothing changed3) I contacted my host Geek storage and asked them if there was something blocking Generate Press (they said no)
4) I activated the Astra Theme and everything, including my Mobile menu worked properly. Any suggestions on what I might do to get my license key to activate?
Thanks for your help.
Customer Support
Hi Anita,
Not sure if I fully understand.
Have you tried activating the license key using this method here:
https://docs.generatepress.com/article/updating-gp-premium/If so, did you get any specific error?
For the Menu plus, you’ll need to activate the module first:
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modulesLet me know 🙂
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