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Hello,
I am a blind web developer. The American Council of the Blind is launching their new ACB Media web site:
and we are having issues with the Media submenu.
If I browse to the site on my phone and pull down the hamburger menu and then open the media sub menu it takes me to the media page and not the submenu of items.
Visually you can tap on this arrow and it works.
Can this be fixed?
I am happy to provide remote access to the WP instance if you wish to log in and take a look at the configuration.
I am hoping this can be resolved in time for the launch as this will impact users.
Jeff
Lead Developer
Hi Jeff,
Since the Media menu item has a target page, tapping it will always take the user to that page.
You’re right that tapping the arrow button is the only way to open the sub-menu on mobile. Is there anything we can do to make that more apparent/automatic?
If not, my suggestion would be to:
1. Add the Media parent menu item as a Custom Link, and use a “#” as the URL.
2. Add the actual Media page as a sub-menu item, as well as the other sub-menu items.This way, tapping the parent item will always open the sub-menu items – it won’t take you anywhere.
If there is a better way that is more accessible, I’d love to learn about it.
Thanks!
Hello Tom,
If someone who can see touches the arrow on their iPhone doesn’t it expand the menu? Shouldn’t a double tap with VoiceOver be accomplishing the same thing here when flicking to the arrow andd double tapping on it? I accomplished a workaround for this issue by putting links on the page that it ends up going to but I would love to have the menus work on mobile for blind users as well.
Hi Jeff,
Yes, tapping the arrow will expand the menu.
From what I’m understanding, you’re wanting this kind of functionality:
1. Tap the parent item once. If it has a sub-menu, show the sub-menu.
2. If you tap the expanded parent item again, go to the parent item URL.Is that correct?
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