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[Resolved] Mobile Menue is not working

Home Forums Support [Resolved] Mobile Menue is not working

Home Forums Support Mobile Menue is not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1795519
    Asifuzzaman

    My mobile menue isn’t working.. Plz help

    #1795625
    David
    Staff
    Customer Support

    Hi there,

    can you temporarily disable your cache plugin – then clear your browser cache on mobile and recheck.
    If this fixes the issue then retest with the plugin re-enabled.

    #1796906
    Asifuzzaman

    Tried but didn’t work… cant enable the mobile menue. plz help

    I have shared access in the secret thread earlier

    thanks

    #1796991
    Elvin
    Staff
    Customer Support

    Hi there,

    Tried but didn’t work… cant enable the mobile menue. plz help

    I have shared access in the secret thread earlier

    thanks

    As David mentioned, can you try disabling your caching plugin? You seem to be using autoptimize.

    We ask for this because caching plugins have JS aggregation feature and this may sometimes break theme or plugin functions.

    Once disabled, you can check if the menu finally works. Let us know as well so we can investigate. 😀

    #1797084
    Asifuzzaman

    Cleared cache…
    Not working

    #1797656
    Ying
    Staff
    Customer Support

    Your mobile menu works fine on my side, have you cleared your browser cache?
    https://www.screencast.com/t/0cO7cqRPyE3T

    Let me know 🙂

    #1797688
    Asifuzzaman

    Thanks.. Solved

    Its autoptimize I guess.

    thabks for excellent support

    #1797693
    Leo
    Staff
    Customer Support

    We are also using Autopimize on our site so it shouldn’t be an issue there.

    Make sure to use the suggested setting here:
    https://docs.generatepress.com/article/configuring-autoptimize/

Viewing 8 posts - 1 through 8 (of 8 total)
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