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[Support request] Woocommerce Overview, activate add-on

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Home Forums Support Woocommerce Overview, activate add-on

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  • #1743018
    Lisa

    Hello, I’m reviewing the training on Woocommerce and have a question for you.

    Here are the instructions in the training overview: In order to activate the WC add-on, you must have WC installed and activated. Then you can activate the add-on in Appearance > GeneratePress.

    I have the woocommerce plug-in installed and activated.

    Next, I went to the Dashboard, then Appearance, then Generate Press. The version of GeneratePress is 1.12.3. WooCommerce is activated. Is that it?? If WooCommerce is activated under Generate Press does that mean the “Add on” is activated???

    Just looking for clarification. The instructions leave a lot to be desired. If I’ve missed a step please provide step by step detailed instructions.

    Thanks!

    #1743330
    David
    Staff
    Customer Support

    Hi there,

    so just to cover.

    1. The Woocommerce Plugin must be installed and Activated.
    2. In Appearance > GeneratePress you should see the list of Modules. Click Activate beside the Woocommerce module.

    Note: The GPP Woo Module (#2 above) adds extra functionality to the Customizer > Layout > Woocommerce and other areas eg. Customizer > Colors > Woocommrece. Its not essential to have the module enabled to use the Woocommerce Plugin – but it sure makes send to have it 🙂

    #1743616
    Lisa

    Thank you David. I did all of that before I contacted Customer Support. I thought there may be an additional step I missed.

    #1743627
    Ying
    Staff
    Customer Support

    Hi Lisa,

    That’s it.

    Now you should be able to use the WC module in customizer > woocommerce.

    Let me know if you have any other questions regarding this 🙂

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