- This topic has 13 replies, 3 voices, and was last updated 10 years, 5 months ago by
Tom.
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February 8, 2016 at 9:54 pm #171450
Sally
Hi Tom,
We’re recently swapped to GeneratePress for our inhouse knowledge base and are getting great feedback. However have recently traced an issue back to a disagreement between GP and Gravity Forms, which breaks the GP navigation. We are using WP 4.4.2, GP 1.3.27, and GF 1.9.16. On IE9 the menus are thrown out of alignment when GF is enabled. All of these elements are necessary for our purposes. We are compelled to use IE 9 as one of the default browsers and 85% of our userbase accesses content via IE9. GF is set to “no conflict” mode.
Our site is behind a firewall and not publicly accessible. Can you suggest a workaround or a resolution.
Screenshot uploaded to: https://app.box.com/s/08ciom5x1qztk4yxiw0yt8pky34eagr6
Thanks!
February 9, 2016 at 12:05 am #171462Tom
Lead DeveloperLead DeveloperHi there,
Do you mean the breadcrumbs being aligned all the way to the left?
If so, what plugin are you using to add breadcrumbs, and how are you adding them?
February 9, 2016 at 1:25 am #171465Sally
Hi Tom,
If you were able to see the image, that page scrawl is actually all the menu items doing weird things. If it’s the breadcrumb plugin and not GF, then very happy with alternatives, including breadcrumb functionality in a subsequent release.
We’re using Really Simple Breadcrumb and display it via the GP Hooks at After Header using this code
<section id="breadcrumb-container"> <?php if(function_exists(simple_breadcrumb)) {simple_breadcrumb();} ?> </section>Have disabled it as part of the testing, but didn’t seem to positively impact on script conflicts.
Tx Saly
February 9, 2016 at 11:12 am #171602Tom
Lead DeveloperLead DeveloperFrom the screenshot you posted above, the navigation menu looks pretty normal? What about it is doing weird things?
Try this for your breadcrumbs:
<section id="breadcrumb-container" class="grid-container"> <?php if(function_exists(simple_breadcrumb)) {simple_breadcrumb();} ?> </section>February 9, 2016 at 5:20 pm #171688Sally
Thanks Tom. You’re right. The navigation in that picture is working fine – the issue was with the breadcrumbs. With the fix you’ve provided, it works fine. However, here’s a link to screenshots. When a page is accessed which contains a Gravity Form, the navigation image disappears: https://app.box.com/s/vc2fa4cml6rkyynn3bnh8twfzirlwqr5
We’ve set the image using the following css pending updates to the Customiser. Happy to follow a more sustainable alternative though:
.site-header { background-image: url("http://[file path]/wp-content/uploads/lc_banner.png"); border-bottom: 5px solid #ffffff; color: none; /*min-height: 60px;*/ }February 9, 2016 at 8:57 pm #171705Tom
Lead DeveloperLead DeveloperInteresting, so the header itself isn’t showing up when a Gravity Form is present on the page?
Is there any way you can duplicate this on a live server so I can take a look at the code?
February 12, 2016 at 7:51 pm #172442Sally
Hi Tom,
If you provide an email, I can send you details of the site.
Thanks
February 12, 2016 at 10:52 pm #172451Tom
Lead DeveloperLead DeveloperYou can send them to support@generatepress.com.
February 14, 2016 at 3:02 pm #172749Sally
Sent to the support email. Great if this issue can be resolved.
February 14, 2016 at 4:46 pm #172755Tom
Lead DeveloperLead DeveloperWhen did you send the email? I’m not seeing it.
February 15, 2016 at 12:50 am #172800Sally
Sent about 24 hours ago as a WordPress generated email with password to support@generatepress.com. Is a secure site, but your gravatar shows up in our system against your user credentials.
February 15, 2016 at 10:45 am #172922Tom
Lead DeveloperLead DeveloperAny chance you can re-send it?
Thanks!
February 21, 2016 at 1:11 am #174121Sally
Am guessing you’ve had the opportunity to visit the secure site. Are there any suggestions for our next steps regarding resolving the IE9 disappearance of the header image and subtle changes to the CSS when Gravity Forms is enabled in a page?
February 21, 2016 at 11:27 am #174201Tom
Lead DeveloperLead DeveloperWorking on getting IE9 set up, I’ll get back to you ASAP.
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